Tailored support packages

IT Support Services

TCS is one of the South’s longest established IT Support companies. Since 1984 TCS has been delivering a fully comprehensive service covering all areas of an IT management process. From design to configuration, planning and budgets through to maintenance, specialising in tailored computer support packages allowing you to achieve your business support objectives.
We offer flexible IT support service packages to suit all needs and budgets, including fully-managed, remote and complementary support contracts. Our team of highly experienced and qualified engineers are able to offer advice and guidance on the level of service needed to help you deal with any eventuality.

Remote Support package

Our remote support package includes connection to our monitoring system enabling us to proactively check for issues on your server(s). This option includes all time spent resolving issues with your systems on the telephone or using remote access tools. The Remote support package can be invoiced monthly or quarterly and the cost is based on the number of IT users in your business.

Optional add-ons
Hosted Exchange Mailboxes
Office 365
Advanced Spam Filtering
Online Cloud Backup
ESET Antivirus
BT Enterprise Fibre Broadband
Cloud Telephones

How much ?
Here’s a typical cost for a small business with 10 users including:
Remote Support 5-10 Users
10 x 125GB Hosted Exchange Mailboxes
1 x 250GB Cloud Backup
10 x ESET Endpoint Protection Antivirus

This tailored support package £ 169 per month

PAYG support package

Contact us when you need support. Choose between our ad-hoc support rate of £ 88 per hour or pre-pay at £ 75 per hour and bank hours for your future support events.

Access our self service portal where you can use your account to raise support tickets and track their status