Keeping your business IT systems running smoothly

Remote Monitoring & Management

Let us keep your business IT systems running smoothly. Our remote support and full maintenance support packages include our in-house monitoring system. From our helpdesk display screen our engineers quickly get alerted to issues with your servers and monitored systems.

Monitored events
– Windows critical security updates
– Local backup and cloud backup checks (datahive)
– 20+ essential server services
– Internet connectivity
– Antivirus updates
– Disk queue and capacity thresholds
– RAID Array failures
– UPS battery health and power outage events

Remote Management

We provide complete management of your network, and ensure that servers are kept up to date. This not only improves performance and reliability, but also helps protect your network from external threats.   Any software updates are usually performed out of hours minimising any disruption to your day to day business activities. Remote management activities include:
– Maintenance updates for servers (native/windows)
– Remote antivirus administration (servers & clients)
– Firewall updates and remote user access management
– Backup setups and schedule changes